If you find a bug, vulnerability, or other flaw in any of our sites or Services, we encourage you to submit them to us. We have created a responsible disclosure page that describes this process.
If you subscribe to a Service (i.e., if you are a Client), your use of that Service will be subject to the additional terms defined in the Subscription Agreement, and we will provide support for the Service in accordance with the commitments on our Support page.
Our Partners play a critical role in helping secure our end clients. To that end, we require all of our Partners to comply with our Partner Code of Conduct. If you are a Partner, the terms of that relationship are defined in the Partner Program Agreement. Additional details can be found on our Partner and Facilitator Page.
If you represent a Manufacturing Extension Partnership ("MEP"), Small Business Development Center ("SBDC"), Procurement Technical Assistance Center ("PTAC"), or other such organization, you may qualify to participate in the Partner Program as a Facilitator. Facilitators play a special role in the FutureFeed ecosystem, and we grant Facilitators additional rights in the Services and other benefits. To register as a Facilitator, you must first review and accept the Facilitator Addendum, then your application will be reviewed. Details can be found on our Partner and Facilitator Page.
Our Services are extensible and some Developers have created content which we make available through those Services. The agreement between the Company and those Developers can be found on the Third-Party Add-on Developer Addendum Page.
We may allow some third-parties to advertise their goods or services within our Services. The In-Platform Marketing Agreement governs the term of those advertisements.
We take intellectual property protection very seriously. Please see our Copyright Infringement page for information about copyrights and how to report potential infringement.
We have worked hard to build a trusted brand, and we protect our logos, marks, and other trademarks. Please see our Trademark and Copyright Usage Guidelines for information about using our marks and copyrighted materials.
Legal-related Contact Information
22.07a - 25-JUL-2022 - Updated to include reference to Third-Party Add-On Developer Addendum
22.06a - 16-JUN-2022 - Updated to refer to Services rather than the platform
22.05b - 18-MAY-2022 - Clarified the role of the Data Retention Policy
22.05a - 02-MAY-2022 - Added reference to Responsible Disclosure page
22.04b - 27-APR-2022 - Reorganized information
22.04a - 18-APR-2022 - Initial Online Version Publication
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