FutureFeed Support and Training
End-Users
Training ONE
Session length: 50-Minutes
Scheduled weekly group session
Training ONE helps organizations begin their compliance journey by learning how to:
DETAILS
- Complete onboarding steps
- Build the three critical lists:
- People and their roles and team membership
- Tools and Services
- Documentation
- Navigation and dashboards
Once completed, you’ll have all the data in FutureFeed to efficiently perform your gap assessment, identify compliance gaps, and streamline your process.
Training is available for active subscribers only.
Training TWO
Session length: 50-Minutes
Scheduled weekly group session
Training TWO builds on the Training ONE session to finish the preparation of an organization for complete audit readiness.
DETAILS
- Review the list building from Training ONE
- Document using the Assess Subway Stop at the control and objective label
- Build projects to remediate POA&Ms
- Generate reports and other deliverables
When complete, you’ll gain the knowledge to document controls, provide evidence, and manage a Living SSP for ongoing compliance and security.
Training is available for active subscribers only.
Completion of Training ONE required before registering for Training TWO.
Service Providers
Service Provider Training
Session length: 50-Minutes
Scheduled weekly group session
We highly recommend all Service Provider users attend FutureFeed’s General End-User Training (Sessions 1 & 2) first, as these sessions cover the essential basics of using FutureFeed. Once completed, sign up for this class to continue building on that foundation.
FutureFeed Document Library & Template Subscription
– Service Provider Training
Learn how to use the FutureFeed Document Library and Template Subscription to manage compliance documentation across multiple clients efficiently. This session covers how to:
DETAILS
- Store and deploy your company’s pre-built, compliance-aligned templates to clients.
- Share read-only evidence like CRMs, keeping them current, mapped to shared or inherited controls, and protected from edits.
- Create and push templated SSP implementation notes that align with your services and meet compliance requirements.
- Deliver custom, company-specific requirement and framework guidance at scale.
We’ll share best practices to reduce duplication, maintain document integrity, and keep every client’s compliance package audit-ready.
Training is available for active subscribers only.
Certified FutureFeed Professional Training
After nearly five years of development, the FutureFeed platform has become a powerful tool that empowers partners and clients with features to automate their compliance programs.
When you are ready to take a deep dive into the FutureFeed platform’s features, sign up for our Certified FutureFeed Professional (“CFFP”) training programs. We typically conduct these the day before a major conference like the CS5 Conference, but we also offer private classes for our larger partners.
- Leveraging Organization Scales to Streamline Communication
- Vulnerability Management
- Media Libraries
- Risk Assessments and Risk Registries
- Operational Plans of Action
- Enduring Exceptions
Additional Support & Resources
15 Minutes with FutureFeed
In addition to our weekly training classes, we offer a weekly “ask the experts” session on (almost) every Thursday at 1:30 PM Eastern.
In addition to our weekly training classes, we offer a weekly “ask the experts” session on (almost) every Thursday at 1:30 PM Eastern.
Although we call this “15 Minutes with FutureFeed“, the sessions can last anywhere from 15 minutes to an hour.
FutureFeed Support
When the Knowledge Base doesn’t have the answer you need, our team is just an E-mail or phone call away. As further described on our Support Information page, we offer technical support to our clients on at least an 8×5 basis M-F (though we often provide support at other hours, too).
Simply E-mail our team at [email protected]
Knowledge Base
Our knowledge base includes an extensive collection of short how-to articles that help you get in and out quickly.
We also know that sometimes as more detailed instructions that explain not only how to use a particular feature, but also the “why behind” that feature. That is why our knowledge base also includes detailed discussions of core features and concepts, as well as a “Getting Started Guide“.
CMMC Everything Guide
We created and maintain the “CMMC Everything I Need to Know to get Started Guide” so you have all of the core information easily at your fingertips throughout your CMMC journey.
We’ve learned from over 800 clients and 200 partners that the hardest part of any cyber compliance project is often getting started. Our free ebook (or paid paperback) provides the tools you need to begin with confidence.
Blogs & Perspectives
Cybersecurity, compliance, controlled unclassified information, IT, governance…the list goes on and on. Each of these topics alone represents an entire career path. Trying to stay abreast of all of these topics can be difficult.
CS5 Summit
With the CMMC Rule effective December 16, 2024, contractors face uncertainty—your next contract may require full certification for handling CUI. CS5 Summit, proudly sponsored by FutureFeed as the title sponsor, offers the tools and strategies to secure contracts and fast-track compliance.
More info coming soon!
FutureFeed Explorers Webinar Series
This webinar series will guide you through the entire CMMC journey, from initial preparation to certification and beyond, with expert insights, best practices, and real-world tips to make compliance manageable and sustainable.
Industry Events
FutureFeed’s Industry Events page provides a comprehensive list of upcoming events in the CMMC and compliance sectors.
These gatherings offer valuable opportunities for professionals to enhance their understanding of cybersecurity certification requirements and network with industry experts.
