FutureFeed Support and Training
End-Users
Training ONE
Session length: 60-Minutes
Training ONE helps organizations begin their compliance journey by learning how to:
DETAILS
- Complete onboarding steps
- Build the three critical lists:
- People and their roles and team membership
- Tools and Services
- Documentation
- Navigation and dashboards
Once completed, you’ll have all the data in FutureFeed to efficiently perform your gap assessment, identify compliance gaps, and streamline your process.
Training is available for active subscribers only.
Training TWO
Session length: 60-Minutes
Training TWO fully prepares organizations for complete audit readiness.
DETAILS
- Review the list building from Training ONE
- Document using the Assess Subway Stop at the control and objective label
- Build projects to remediate POA&Ms
- Generate reports and other deliverables
When complete, you’ll gain the knowledge to document controls, provide evidence, and manage a Living SSP for ongoing compliance and security.
Training is available for active subscribers only.
Service Providers
Training ONE
Session length: 60-Minutes
Training ONE helps Service Providers guide clients in starting their compliance journey by learning to:
DETAILS
- Building your practice with FutureFeed
- Complete onboarding steps
- Use deep links to collaborate with the client
- Build the 3 critical compliance lists
- Navigation and dashboards
- Gain and understanding of Templates and Cloning for efficiency when scaling to multiple clients
When complete, you’ll efficiently build your assessment inventory and actively engage clients to align with your practice’s specific goals and unique needs.
Training is available for active subscribers only.
Training TWO
Session length: 60-Minutes
Training TWO prepares organizations for complete auditor readiness and compliance success.
DETAILS
- Review the list building from Training ONE
- Document using the Assess Subway Stop at the control and objective label
- Build projects to remediate POA&Ms
- Generate reports and other deliverables
When complete, you’ll gain the knowledge to document controls, provide evidence, and effectively manage a Living SSP for ongoing compliance.
Training is available for active subscribers only.
Certified FutureFeed Professional Training
After nearly five years of development, the FutureFeed platform has become a powerful tool that empowers partners and clients with features to automate their compliance programs.
When you are ready to take a deep dive into the FutureFeed platform’s features, sign up for our Certified FutureFeed Professional (“CFFP”) training programs. We typically conduct these the day before a major conference like the CMMC Ecosystem Summit + CMMC Implementation Conferences, but we also offer private classes for our larger partners.
- Leveraging Organization Scales to Streamline Communication
- Vulnerability Management
- Media Libraries
- Risk Assessments and Risk Registries
- Operational Plans of Action
- Enduring Exceptions
Additional Support & Resources
15 Minutes with FutureFeed
In addition to our weekly training classes, we offer a weekly “ask the experts” session on (almost) every Thursday at 1:30 PM Eastern.
In addition to our weekly training classes, we offer a weekly “ask the experts” session on (almost) every Thursday at 1:30 PM Eastern.
Although we call this “15 Minutes with FutureFeed“, the sessions can last anywhere from 15 minutes to an hour.
Each week, a CMMC Certified Assessor leads sessions addressing attendee-provided questions on compliance, cybersecurity, CMMC, CUI, FIPS encryption, and more. These sessions typically include 10-15 users sharing experiences and expertise to support each other’s CMMC journey.
CMMC Everything Guide
We created and maintain the “CMMC Everything I Need to Know to get Started Guide” so you have all of the core information easily at your fingertips throughout your CMMC journey.
We’ve learned from over 800 clients and 200 partners that the hardest part of any cyber compliance project is often getting started. Our free ebook (or paid paperback) provides the tools you need to begin with confidence.
By subscribing to the Everything Guide, we will also alert you as new versions are available. Looking for a paperback copy of the Everything Guide? You can order one from our Publishing Partner.
Knowledge Base
Our knowledge base includes an extensive collection of short how-to articles that help you get in and out quickly.
We also know that sometimes as more detailed instructions that explain not only how to use a particular feature, but also the “why behind” that feature. That is why our knowledge base also includes detailed discussions of core features and concepts, as well as a “Getting Started Guide“.
FutureFeed Support
When the Knowledge Base doesn’t have the answer you need, our team is just an E-mail or phone call away. As further described on our Support Information page, we offer technical support to our clients on at least an 8×5 basis M-F (though we often provide support at other hours, too).
Simply E-mail our team at [email protected]
Blogs & Perspectives
Cybersecurity, compliance, controlled unclassified information, IT, governance…the list goes on and on. Each of these topics alone represents an entire career path. Trying to stay abreast of all of these topics can be difficult.
Through our Perspectives, we share new innovations, industry trends, and regulatory changes to help you stay up to date without being inundated. Be sure to subscribe!
CEIC Global
A New Era for Defense and CMMC 2.0
With the CMMC Rule effective December 16, 2024, contractors face uncertainty—your next contract may require full certification for handling CUI. CEIC West, proudly sponsored by FutureFeed as the title sponsor, offers the tools and strategies to secure contracts and fast-track compliance.
Visit the CEIC West website to learn more.
